Have Questions? Give Us a Call at (954) 688-9758

FAQs

Custom Orders

In order to ensure that the colors of your print do not fade, we use a direct print method with UV ink. Each piece is carefully chosen and inspected prior to entering the printing process to ensure the highest quality product.

Yes, whether you choose the float mount (cleat) or standoff hanging method, all of our products are shipped with the necessary parts to be hanged upon receipt.

We aim for the highest quality on the market, all of our acrylic products are made of true cast acrylic for a glass like feel.

Our metal prints are all made from brushed aluminum.

Product Info

To ensure high quality prints your photos should be high-resolution (300ppi). Please use our Image Quality Guide for more information.

We accept files in JPG(JPEG), TIFF, EPS, PDF, and PNG. Please not that PNG files usually contain lower quality images and are not preferred.

Our staff diligently works to ensure all of our prints are of the highest quality and sometimes to ensure this quality we may have to adjust the coloring of photos.

Further, our staff reserves the right to crop images on an as needed basis in order to adjust the photo to the print size that was selected during the ordering process.

Use & Care

To ensure that you do not damage your print during cleaning, wipe it down gently using ONLY a soft cotton or microfiber cloth.

DO NOT apply any alcohol or alcohol based solutions during the cleaning process.

Shipping & Returns

Each print is carefully packed and protected to ensure the safety of the piece during transport. They are shipped via FedEx using the method chosen during the checkout process.

Orders purchased from our stock images can be returned for STORE CREDIT ONLY. The return shipping cost is the responsibility of the customer and the credit will be applied upon receipt of returned item.

Custom orders are FINAL and are not allowed to be returned. If the piece is damaged, please contact us and we will replace the item.

Unfortunately our shipments are limited to the 50 states only.